Committees

TRMA Committee Call Schedule

Benchmarking
The Benchmarking Committee is responsible for developing and disseminating benchmarking data as well as industry information and profiles for TRMA participating members.

Board Liaison: Rebecca Murphy, T-Mobile
Co-chairs: John Bailey, T-Mobile & Mike Coulombe, AT&T
Project Manager: Mike Trail - Hitachi Consulting

Committee Members
Pushpa Agrawal – Vonage
Jon Bailey - T-Mobile
Emilio Casellas – AT&T
Gordon Coombe – TELUS Mobility Wireline
Danielle Corbin – Bell Mobility
Melissa Gauntt – Knology Inc.
David Laberis - AT&T
Rodger Mabey – Windstream
Chris Nagati – TELUS Mobility Wireless
Scott Novak – Verizon
Sheldon O’Connor – Bell Canada
Wanda Park – CenturyLink
Tim Plummer – Cincinnati Bell
Peter Punit – Rogers Wireless
Asim Rijal – T-Mobile
Tammy Roche – Aliant Telecom
Christina Stephens – Qwest
John Stevenson – US Cellular
Ross Taylor – SASKTEL

Business Affiliate Relationship Committee
In coordination with the voting members and business affiliates, the Business Affiliate Relationship Committee’s mission is to support the needs of TRMA through the performance evaluation of business affiliates.  All voting members are welcome to participate in this committee

Chair: Tim Maciejewski - AT&T
Board Liaison: John Stevenson, US Cellular

Committee Members
Mike Spiroff - Verizon
John Day - T-Mobile

Communications
The Communications Committee has primary oversight for the strategy, content, and delivery vehicles for all internal and external communications. Included in the responsibilities of this committee are Web site content and management, membership newsletters, strategic messages, content review and approval, and direct support ofTRMA committees' plans and objectives.

The Communications Committee is managed by the TRMA Administrative Office. Input and suggestions from the Members and Business Affiliates welcomed.

Board Liaison: Bill Froehlich, AT&T
Co-Chairs: Steve Lally, AT&T, Jana Mohler - IQor

Committee Members
Michelle Blocker - Equifax
Rhett Donagher – Penn Credit
Diana Dubois – Credit Protection Association
Ron Elgin - Soundbite
Terri Foote – TransUnion
John Handley - RMS
Rhoda Henderson-Fields – Experian
Jeff Hurt – Southwest Credit
Tim Plummer - Cincinnati Bell
Mike Staed – NCO
Michelle Westover - Varolii
Chris Wilkerson – Time Warner Cable
David Wright, ERC

Education
The Education Committee is involved in creating dynamic, interactive courses relevant to issues facing telecommunications' collection organizations. These Learning Labs and Webinars encompass a fundamental knowledge of the subject matter, best practice sharing and problem solving, and the most current industry information provided by expert Guest Speakers.

Co-Chair: Shelly Lally
Co-Chair: Cathy Benigno - Equifax
Board Liaison: Mark Boehler, Time Warner Cable

Committee Members
Committee Members
Tricia Cavers, TransUnion
Michael Cooper - AT&T
Melissa Gauntt – Knology Inc.
John Guderian – DirecTV
Shelly Lally - AT&T
Karen Lewis - Verizon
Patrick Johnston - AT&T
David Latshaw - Penn Credit
Mike Mondelli - L2C Inc
Candice O'Brien – EOS CCA
Yann Quere – Time Warner Cable
Melanie Sohl, Experian
Doug Wingeard, US Cellular

Fraud Team(Special Interest Group)
Special Interest Groups (SIGs) are intended to bring together people who have a strong interest, if not a passion, for a particular aspect of all the topics that we are involved with in credit and collections risk management.

Chair: Susan Galofaro, DIRECTV
Board Liaison: Kent Mader, DIRECTV
Michael Chiaramonte, ATT

Membership
In addition to assisting the TRMA in the fulfillment of its objectives and goals, the committee's mission is to build and strengthen TRMA by seeking companies that would benefit from membership.
Responsible for prospecting and recruiting new Voting Members and Vendor Affiliates.

Board Liaison: Bob Bernard, Comcast
Chair: Andrea LaMack - NCO Group

Committee Members
Sue Baker – Qwest
Dennis Bender - Enhanced Recovery Corp.
Cathy Benigno – Equifax
Lori Bennett - GC Services
Reggie Burleson – AT&T
Jon Corrigan, Decisioning Solutions Inc.
Duane Draper - Experian
Dan Devere - I. C. System
Joe Dukes, DCI
Susan Helmer – Verizon Wireless
Keith Jones, Allied International Credit
Tim Maciejewski – AT&T
Patty Martus - Comcast
James Mecham – Qwest
Mike Rooney – EOS CCA
David Schieszer, Southwest Credit
Phil Thomas, ER Solutions
Colleen Wood - CGI
Richard Wong - Verizon

Program
The Program Committee of TRMA is responsible for assisting prospective presenters at TRMA quarterly meetings on topics of vital interest to Association members. Program Committee members have the opportunity to expand their network of telecommunications collections professionals through the coordination of meeting presentations.

Board Liaisons: Chuck Stigers, T-Mobile

Chairs: Candace Beaver - US Cellular & Maureen Whelan - US Cellular, Dawn Wierzbicki - West Asset Management

Committee Members
Rick Arko, AIC
Cathy Benigno - Equifax
Kevin Bennick, EOS CCA
Donna Cassidy, Equifax
Jose Cerqueira, Decisioning Solutions
Bill Citro, LexisNexis
Paul Gallucci, CGI
Alan Greenway - Equifax
John Handley, RMS
Tom Hanson - Experian
Heather Howell - West Asset Management
Troy James, Qwest
Linda Johnson, iQor
Shelly Lally - AT&T
Kathy Miller - Experian
Michelle Westover - Varolii
Michelle Wheeler, ID Analytics

Regulatory (Special Interest Group)
The Regulatory Committee (Special Interest Group) serves as the focal point for legislative and regulatory issues for TRMA. The group obtains the most recent legislative and regulatory information, assembles it into organized formats, and disseminates it to the members of TRMA via the Regulatory Proceedings Matrix. The group also works towards influencing regulatory reform for the good of the industry and its customers.

Board Liaison: Leann Dittman, Qwest
Co-Chair: Danielle Bender, Experian
Co-Chair: Joni Hixson, AT&T