Committee Members
Mike
Spiroff - Verizon
Duane Wruble - Verizon Wireless
John
Day - T-Mobile
Communications
The
Communications Committee has primary oversight for the strategy,
content, and delivery vehicles for all internal and external
communications. Included in the responsibilities of this
committee are Web site content and management, membership
newsletters, strategic messages, content review and approval,
and direct support of
TRMA committees'
plans and objectives.
The Communications Committee is managed by the TRMA Administrative
Office. Input and suggestions from the Members and Business
Affiliates welcomed.
Board
Liaison:
Bill Froehlich, AT&T
Co-Chairs: Steve Lally, AT&T, Jana Mohler -
Afni
Committee
Members
John Handley - RMS
Kieran
Kelly - SoundBite Communications
Tim Plummer - Cincinnati Bell
Shauna Rice - Bureau of Collection Recovery
Melissa Russell - Varolii
Michelle Westover - Varolii
Education
The
Education Committee is involved in creating dynamic, interactive
courses relevant to issues facing telecommunications' collection
organizations. These Learning Labs and Webinars encompass
a fundamental knowledge of the subject matter, best practice
sharing and problem solving, and the most current industry
information provided by expert Guest Speakers.
Board Liaison: Mark Boehler, Time Warner
Cable
Co-Chairs: Shelly Lally - AT&T, Rebekah
Eggers, Experian
Committee
Members
Candice O'Brien - CCA
Cathy Benigno - Equifax
Michael Cooper - AT&T
Dan Cone - ALI Solutions
Rebekah Eggers - Experian
Patrick Johnston - AT&T
David Latshaw - Penn Credit
Mike Mondelli - L2C Inc
Pippa Sheehan - Equifax
Fraud
Team (Special Interest
Group)
Special Interest Groups (SIGs) are intended to bring
together people who have a strong interest, if not a passion,
for a particular aspect of all the topics that we are involved
with in credit and collections risk management.
Chair: Susan Galofaro, DIRECTV
Board Liaison: Kent Mader, DIRECTV
Membership
In
addition to assisting the TRMA in the fulfillment of its
objectives and goals, the committee's mission is to build
and strengthen TRMA by seeking companies that would benefit
from membership.
Responsible for prospecting and recruiting new Voting Members
and Vendor Affiliates.
Board
Liaison: Bob Bernard,
Comcast
Co-Chair: Andrea LaMack - NCO Group
Committee
Members
Dennis Bender - Enhanced Recovery Corp.
Cathy Benigno – Equifax
Lori Bennett - GC Services
Duane Draper - Experian
Dan Devere - I. C. System
Patrick Kennedy - iQor
Mike
Rooney – EOS CCA
Colleen Wood - CGI
Program
The
Program Committee of TRMA is responsible for assisting prospective
presenters at TRMA quarterly meetings on topics of vital
interest to Association members. Program Committee members
have the opportunity to expand their network of telecommunications
collections professionals through the coordination of meeting
presentations.
Board
Liaisons: Chuck Stigers, T-Mobile
Chairs:
Candace Beaver - US Cellular & Maureen Whelan
- US Cellular, Dawn Wierzbicki - West Asset Management
Committee Members
Cathy Benigno - Equifax
Jon
Corrigan, Decisioning Solutions Inc.
Alan Greenway - Equifax
Tom Hanson - Experian
Heather Howell - West Asset Management
Shelly Lally - AT&T
Bess Lessner - Equifax
Michael Manaton - TransUnion
Kathy Miller - Experian
Melissa Russell - Varolii
Michelle
Westover - Varolii
Michelle Wheeler - ID Analytics
Dan Zasloff - Varolii
Max Rossley - NeuStar
Regulatory
(Special
Interest Group)
The Regulatory Committee (Special Interest
Group) serves as the focal point for legislative and regulatory
issues for TRMA. The group obtains the most recent legislative
and regulatory information, assembles it into organized
formats, and disseminates it to the members of TRMA via
the Regulatory Proceedings Matrix. The group also works
towards influencing regulatory reform for the good of the
industry and its customers.
Board
Liaison: Leann Dittman, Qwest
Chair: Danielle Bender, Experian
