Directories
Information
About Business Affiliates
Afni,
Inc. Afni, Inc. is a premier provider of accounts receivable management and outsourced business solutions for the telecommunications industry. Afni specializes in recovery of first party outsourced and third party debt, management of purchased debt recovery, inbound/outbound call center services, and outsourced customer care solutions and customer life-cycle management. With headquarters in Bloomington, IL, Afni also has locations in Peoria, IL; Bowling Green, KY; Opelika, AL; St. Charles, MO and Tucson, AZ where over 4,200 employees serve a national and international client base. |
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Allied
International Credit Corp. (AIC) 100 East Shore Drive, 3rd Floor Glen Allen, VA 23059 USA Contact: Keith Jones, Business Development Phone: 972-964-8696 Fax: 301-694-9171 Email: Website: http:www.aiccorp.com Allied International is a premier supplier of Accounts Receivable Management services, Contact Management Solutions and Asset Purchasing programs to financial institutions, governments, communications companies, utilities, and health care providers. For over 50 years AIC has been a leader in technology innovations and quality – all centers are ISO 9001 certified. |
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of Collection Recovery (BCR) BCR is a privately held corporation and has been servicing the collection industry for over 25 years. We are a premier provider of customer management solutions specializing in: early out, prime, and secondary collections, accounts receivable management, and customer retention services. BCR has a unique advantage, utilizing the patented superior dialing and technology of Universal Systems. Allowing us to penetrate portfolios with intensity, deliver to our agents ONLY right party contacts, and optimize net recoveries at every stage. We will dedicate a team to service specific projects, needs, and expectations. We are proud to have completed our first SAS 70 II audit. BCR is a proven leader in the Telecom servicing industry and is proud to be a Business Affiliate of TRMA |
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CGI
11325 Random Hills Road Fairfax, VA 22030 USA Contact: Colleen Wood, Business Development Executive Phone: 636-527-0420 Mobile: 314-369-5881 Fax: 636-527-0420 Email: Website: http://www.cgi.com CGI is a leading global information technology company with more than 30 years’ experience delivering solutions to blue chip businesses in telecommunications, financial services, manufacturing and retail. Our dedicated global credit practice offers deep expertise around the entire credit lifecycle-from decisioning to collections and recovery. CGI end-to-end solutions include:
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Credit Protection
Association Credit Protection Association offers a diverse suite of business solutions to help improve payment performance throughout the entire customer delinquency cycle. From pre-disconnect payment solicitation to post-write off collections, CPA's commitment to customer care has established it as an industry leader in collections and customer retention services for the cable, telecommunications, utilities, and retail markets. |
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Decisioning
Solutions, Inc. Decisioning Solutions offers automated customer decisioning throughout the customer lifecycle. Core competencies are the robust, flexible suite of decision engines, uDecide™, uValue™, and uRecover™. These products offer unlimited user-flexibility, configurable implementations/changes with no internal IT involvement, and state-of-the-art testing methods, enabling your company to thoroughly enhance their innovative ideas before risking the integrity of their portfolio. |
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Diversified
Consultants, Inc. A leading provider of Risk Management Services, DCI can attribute our tremendous success to our total focus on telecom clients. That focus and our determination, born of a solid business model coupled with the values of a family owned and operated establishment make us uniquely qualified to meet our clients needs. From Pre-Charge off to Third Party Collections, DCI has the tools, skilled associates and experience to meet your every Risk Management need. |
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Enhanced
Recovery Corporation Enhanced Recovery Corporation (ERC) is an accounts receivable management/collection agency that has emerged as a leader in the collection industry. Success in the collection industry requires vision, leadership and focus. We have used those qualities to separate from the competition. |
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EOS
CCA EOS CCA is a single-source solution partner for responsive customer care and receivables management. We understand the challenges of managing your customer base, while effectively controlling your accounts receivables. EOS CCA crafts solutions that meet your needs and exceed your expectations. We take the time to understand your unique needs and relative goals, allowing ourselves to customize short-term and long-term solutions. This approach to customization enables EOS CCA to provide services and solutions to all types communication companies, including landline and wireless carriers, competitive local exchange carriers (CLEC), cable companies, voice over Internet protocol (VoIP) providers, Internet services providers and satellite providers. With advanced technology and modulated collection strategies, EOS CCA’s recovery teams manage over $7 billion in accounts annually. Founded in 1991 by Paul Leary, Sr., EOS CCA has grown from a one-person operation to one of the largest accounts receivables management firms in the nation. Through dynamic leadership and an unwavering commitment to service, EOS CCA continues its record of success for our clients. Over 1000 quality professionals currently work in EOS CCA’s coast to coast regional centers. EOS CCA maintains the necessary licensing to effect collections in all US states, and has never been denied a license or license renewal for any reason. Occupying a unique position of strength in the global debt management industry, EOS CCA continues to provide innovative customer care and receivables management solutions for clients who seek a true service partner. EOS CCA Services:
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Equifax
Equifax delivers on a wide range of solutions critical to the financial success of telecommunication and pay tv companies. Solutions for consumer and commercial segments include risk management, decisioning systems, fraud prevention, collections, data integration and marketing. For the last 25 years Equifax has supported a dedicated team of telecommunications experts with deep domain expertise in the critical issues facing this industry. In fact, 3 out of the top 4 wireless carriers rely on Equifax for leading-edge application processing and data integration solutions. |
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ER
Solutions, Inc. ER Solutions, Inc. (ERS), a Convergent Company, is among the oldest, largest and most technologically advanced ARM and CRM providers operating in the U.S. today. In addition to six call centers across the country and nearly 2,500 employees, ERS is SAS 70 compliant, PCI compliant and soon to be ISO 27001 certified. Our mission is to use our talent, techniques and technology to maximize the value of our client’s receivables through respect for the consumer, effective call center management, high ethical standards and strict adherence to all applicable laws, regulations and policies. |
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Experian
Experian is a recognized leader in total risk and marketing management solutions. Experian's Telecommunications, Energy and Cable (TEC) vertical market provides consultation to firms in these highly competitive, ever-changing industries, to add to the ultimate success of each corporation's profitability. The TEC group is comprised of individuals with knowledge and expertise from the telecommunications industry, as well as with rich backgrounds in both risk and marketing management. Experian's vision is to be the world's best provider of information solutions, enabling clients to target new customers, build successful customer relationships and manage financial risk...in essence, add total customer value. |
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GC
Services Limited Partnership Founded
in Houston, Texas in 1957, GC Services is one of the leading
business process outsourcing companies headquartered in the U.S.,
furnishing numerous contact center solutions to public and to private-sector
organizations throughout the world. These solutions include accounts
receivable management and collection services (first party and third
party); customer care services; operator and directory assistance
services; customer retention services; third party verification
of sales; quality monitoring services; email, chat and more. We
have nearly 10,000 employees in over 30+ contact centers today serving
a multitude of industries. Please contact us for more information.
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C. System, Inc. 444 Highway 96 East St. Paul, MN 55127 USA Contact: Daniel Devere Phone: 651-481-6582 Fax: 651-204-1207 Email: Website: http://www.icsystem.com I. C. System is a 70-year-old, provider of receivables management and outsourced business solution services. Based in St. Paul Minnesota, its 1,500 associates provide high-performing service teams aimed at maintaining customer relationships, speeding cash flow and lowering bad debt. It is will known in multiple industries for its performance, service and innovation. Many of the top communications service providers are on its list of long-time customers. |
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| ID
Analytics ID Analytics provides advanced analytic solutions built from the start to manage identity risk and prevent identity fraud. ID Analytics helps its clients manage identity risk at any point in the customer lifecycle and determine the next best step in verifying and identity leveraging the ID Network(TM), the first and only national system developed exclusively to manage identity risk. |
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iQor iQor, formerly IRMC (Allied/First Contact) provides call center services to some of the best-known companies in the world from 19 Centers of Excellence in five countries and four continents. iQor's 7,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients in a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery. |
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L2C,
Inc L2C, Inc. is a leading provider of advanced consumer identification, marketing and risk assessment solutions. L2C’s broad access to alternative credit data and advanced analytics enable telecommunication companies to make more precise marketing and risk related decisions. |
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LexisNexis
Risk & Information Analytics Group Backed by more than 30 years of expertise in data management, LexisNexis Risk & Information Analytics Group is a leading innovator in validating and verifying identity. Our products and services help uncover fraudulent transactions, prevent identity theft, find missing children, track down terrorists, prosecute white collar criminals, and make intelligent hiring decisions. Our products and services are specifically designed for markets such as collections, financial services, insurance, law enforcement, telecommunication, human resources, and the Federal government. |
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NCO
Group NCO Group is a leading provider of accounts receivable management and call center solutions that improve performance and results at each stage of the revenue cycle. Our comprehensive solutions include first-party outsourcing and third-party collection services, telemarketing, customer care and retention, Accelerated Payment Systems and attorney referral. |
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Neural Technologies Neural Technologies provides risk management and business intelligence software to companies around the globe. The company’s Minotaur range of products enable superior understanding of customer behavior, motivations and purchasing propensities: fraud control, credit risk management, collections optimization, churn management, revenue assurance, cross and up selling and revenue and profit modeling. |
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NeuStar,
Inc. NeuStar provides the North American communications industry the directories that manage virtually all telephone numbers and enables the dynamic routing of calls among providers in the United States and Canada. Leveraging that neutrality, NeuStar's Fiduciary Services provides a robust hosted Risk Management Solution that quantifies risk and detects fraud at acquisition and through the customer life cycle for telecommunications and video providers. |
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Penn
Credit Corporation Penn Credit Corporation is a national collection agency headquartered in Harrisburg, PA. Since 1987 Penn Credit has established a proven track record of providing superior delinquent collection services to the telecommunications industry. Our unsurpassed reputation emanates from a commitment to excellence; the use of the latest cutting edge technology; the employment of the highest ethical standards, and customer service responsiveness that is second to none. |
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Receivables Performance Management Receivables Performance Management, LLC. (RPM), is a national organization that provides Pre-collect, 1st Party and 3rd Party and commercial receivables servicing. Based in Seattle, Washington, RPM provides services to some of the largest telecommunications, utilities and financial institutions in the United States. |
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Receivable
Management Services (RMS) RMS
is the leading global supplier of receivable management services
with over 160 years of experience. We are committed to improving
our customers' cash flow, increasing recoveries and reducing operational
costs. We provide a full continuum of services including collection
services, demand letters, outsourcing, invoicing solutions, electronic
bill presentment, deductions management, and bankruptcy services. |
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| SoundBite
Communications 22 Crosby Drive Bedford, MA 01730 USA Contact: Lisa James, Director of Major Accounts Phone: 503-649-1140 Email: Website: http://www.soundbite.com SoundBite Communications is the leading provider of On Demand Customer Communications solutions. Hundreds of Global 2000 companies are rapidly increasing collections, improving customer retention, and cross-selling new service using SoundBite's ASP Platform. |
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Southwest
Credit Systems L.P. Southwest Credit is a national provider of accounts receivable management services to small and large companies in the Education, Utility, Communications, Property Management, and Financial Services industries. Our cross-functional operation enables us to provide our clients with best-practice knowledge transfer across the industries we serve, while maintaining focused on our client’s customer service needs. |
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Trans
Union LLC Trans
Union LLC is a leading consumer credit reporting agency in the U.
S. and Canada. Its Communication and Energy Group (CEG) is a specialized
group of professionals supporting the telecommunications, cable,
gas, electric, and water industries. CEG's focus is industry-specific,
covering platform solutions, target marketing, ID verification,
fraud, risk evaluations, and collection |
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Varolii
Corporation Varolii
helps organizations and their customers get the highest value out
of every interaction, driving more effective lifetime relationships
and improving both ROI and customer experience. Our multi-channel
communications technology combines a deep understanding of customer
behavior with sophisticated analytics, empowering customers to make
key decisions that benefit both company and customer. |
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West
Asset Management, Inc West Asset Management, a division of West Corporation, is a leading Top 5 national accounts receivable, portfolio purchasing, and cost containment company. For us, it’s not just about helping our clients recover money. It’s bigger than that. For the last 37 years, it’s been about putting people first, behaving professionally, and performing every minute of every day. We provide our clients a full spectrum of services within the communications, financial services, government, healthcare, insurance, and business market industries. Our collective experience, industry knowledge, and commitment to core values propel us in our journey to become the unequivocal national leader in collections. In every industry and service line we offer, we strive to do the right things, the right way, every time. |
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TRMA
4 Becker Farm Road | Roseland NJ USA 07068 | Phone 973-871-4080
| Fax 973-871-4075 | info@trmanet.org
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