Directories
Information
About Business Affiliates
Afni,
Inc.
404 Brock Drive
Bloomington, IL 61702 USA
Contact: Ron Elgin
Phone: 800-767-2364, ext. 3321
Fax: 309-820-2632
Email:
Website:
www.afni.com
Afni,
Inc. is a premier provider of accounts receivable management and
outsourced business solutions for the telecommunications industry.
Afni specializes in recovery of first party outsourced and third
party debt, management of purchased debt recovery, inbound/outbound
call center services, and outsourced customer care solutions and
customer life-cycle management. With headquarters in Bloomington,
IL, Afni also has locations in Peoria, IL; Bowling Green, KY; Opelika,
AL; St. Charles, MO and Tucson, AZ where over 4,200 employees serve
a national and international client base. |
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Austin
Logistics
3061 Fairway Hills Ct.
Park
City, UT 84060 USA
Contact: Dan Cone, Vice President
Phone: 435-658-5468 Email:
Website: http://www.austinlogistics.com
Austin
Logistics is a leading provider of software and solutions with embedded
analytics that predict customer value and behavior to drive more
profit from every customer interaction in the areas of collections,
telemarketing, customer service, and risk & fraud - delivering
a proven return on investment in six months or less. |
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CGI
4050 Legato Road
Fairfax, VA 22033 USA
Contact: Colleen Wood, Business Development Executive
Phone: 636-527-0420
Mobile: 314-369-5881
Fax: 636-527-0420
Email:
Website: http://www.cgi.com
CGI is a leading global information technology company with more
than 30 years’ experience delivering solutions to blue chip
businesses in telecommunications, financial services, manufacturing
and retail. Our dedicated global credit practice offers deep expertise
around the entire credit lifecycle--from decisioning to collections
and recovery, CGI-AMS solutions are the industry standard and include:
- Strata
- ACAPS
and Enterprise Originations
- CACS
Enterprise
- ACLS
- NetCredit
- BureauLink
- IDenticate
CGI-AMS
is the wholly-owned U.S. operating division of CGI Group Inc. With
more than 50 offices across the United States, CGI-AMS builds collaborative
and trusted client relationships. We help you achieve high-performance
results and improved customer trust to extend your competitive reach.
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Collecto
Inc./dba
700
Longwater Drive
Norwell, MA 02061
Contact:
Candice
O’Brien
Phone:
800-886-9177
Fax: 781-681-4358
Email:
Website:
www.cca-us.com
CCA’s
a leader in Accounts Receivable Collection and Business Processing
Outsourcing. We manage $4 billion annually, focusing on telecommunications.
Our strengths include being open minded, reliable and versatile.
We excel in QA, analytics, data-mining, statistics and modeling.
We have strong relationships with companies like Experian, CBC,
TransUnion, LexisNexis, and Soundbite
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Decisioning
Solutions, Inc.
2
Bloor Street East, Suite 2204
Toronto, Ontario M4W 1A8
Canada
Contact:
Jon
Corrigan
Phone:
416-840-1470 x229
Fax: 416-840-2433
Email:
Website:
www.decisioningsolutions.com
Decisioning
Solutions offers automated customer decisioning throughout the
customer lifecycle. Core competencies are the robust, flexible
suite of decision engines, uDecide™, uValue™, and
uRecover™. These products offer unlimited user-flexibility,
configurable implementations/changes with no internal IT involvement,
and state-of-the-art testing methods, enabling your company to
thoroughly enhance their innovative ideas before risking the integrity
of their portfolio.
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Diversified
Consultants, Inc.
10550
Deerwood Park Blvd, Suite 309
Jacksonville,
FL 32256
Contact:
Mark
Zehnder, President/CEO
Phone:
904-493-0723
Fax: 904-247-0660
Email:
Website:
www.dcicollect.com
A leading
provider of Risk Management Services, DCI can attribute our tremendous
success to our total focus on telecom clients. That focus and
our determination, born of a solid business model coupled with
the values of a family owned and operated establishment make us
uniquely qualified to meet our clients needs. From Pre-Charge
off to Third Party Collections, DCI has the tools, skilled associates
and experience to meet your every Risk Management need.
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Enhanced
Recovery Corporation
8014 Bayberry Road
Jacksonville, FL 32256 USA
Contact: Dennis Bender
Phone: 614-834-7207
Email:
Website: www.erccollections.com
Enhanced Recovery
Corporation (ERC) is an accounts receivable management/collection
agency that has emerged as a leader in the collection industry.
Success in the collection industry requires vision, leadership
and focus. We have used those qualities to separate from the competition.
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Equifax
1043 Ridge Road
Thomson, GA 30824
Contact: Detra Pate, Vice President - Sales
Phone: [1] 706-595-6834
Fax: [1] 706-595-6861
Email:
Website: http://www.equifax.com
Equifax,
a worldwide leader in shaping global commerce, brings buyers and
sellers together through its information management, transaction
processing, and knowledge-based businesses. Atlanta-based Equifax
serves the financial services, retail, credit card, telecommunications/utilities,
transportation, information technology, and healthcare industries,
and the government. |
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Experian
3111 W. Dr. M. L. King Blvd.
Tampa, FL 33607
Contact: William Parrish, Vice President - Sales
Phone: [1] 813-350-7945
Fax: [1] 813-350-7849
Email:
Website: http://www.experian.com
Experian
is a recognized leader in total risk and marketing management solutions.
Experian's Telecommunications, Energy and Cable (TEC) vertical market
provides consultation to firms in these highly competitive, ever-changing
industries, to add to the ultimate success of each corporation's
profitability. The TEC group is comprised of individuals with knowledge
and expertise from the telecommunications industry, as well as with
rich backgrounds in both risk and marketing management. Experian's
vision is to be the world's best provider of information solutions,
enabling clients to target new customers, build successful customer
relationships and manage financial risk...in essence, add total
customer value. |
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GC
Services Limited Partnership
150 N. Martingale, #838
Schaumburg, IL 60173 USA
Contact: Dennis Froslan, Vice President
Phone: 847-605-9520
Fax: 847-605-9630
Email:
Website: http://www.gcserv.com
Founded
in Houston, Texas in 1957, GC Services is one of the leading teleservices
companies in the U. S., furnishing teleservices solutions to public
and to private-sector organizations throughout the world. These
solutions include customer service; operator service; relay service;
accounts receivable management; and call center design, implementation,
and support. |
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I.
C. System, Inc.
444
Highway 96 East
St. Paul, MN 55127
USA
Contact: Daniel
Devere
Phone: 651-481-6582
Fax: 651-204-1207
Email:
Website: http://www.icsystem.com
I. C. System is a 70-year-old,
provider of receivables management and outsourced business solution
services. Based in St. Paul Minnesota, its 1,500 associates
provide high-performing service teams aimed at maintaining customer
relationships, speeding cash flow and lowering bad debt. It
is will known in multiple industries for its performance, service
and innovation. Many of the top communications service
providers are on its list of long-time customers.
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| ID
Analytics
15110
Avenue of Science
San Diego, CA 92128
Lisa Luczyk, Marketing
Coordinator
Phone: 858-312-6200
Email:
Website: http://www.idanalytics.com
ID
Analytics provides advanced analytic solutions built from the start
to manage identity risk and prevent identity fraud. ID Analytics
helps its clients manage identity risk at any point in the customer
lifecycle and determine the next best step in verifying and identity
leveraging the ID Network(TM),
the first and only national system developed exclusively to manage
identity risk. |
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iQor
800 Interchange West
435 Ford Road
Minneapolis, MN 55446 USA
Contact: Patrick Kennedy, Assistant Vice President
Phone: 612-595-2340
Fax: 612-595-2341
Email:
Website: http://www.iqor.com
iQor,
formerly IRMC (Allied/First Contact) provides call center services
to some of the best-known companies in the world from 19 Centers
of Excellence in five countries and four continents. iQor's 7,000
employees work with state-of-the-art technology that affords maximum
flexibility to iQor customers to tap the best skills of a global
workforce. It serves clients in a range of industries including
financial services, telecommunications and government. Its services
include customer care, customer retention and revenue recovery. |
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L2C,
Inc
550 Pharr Rd, Suite 440
Atlanta,
GA 30305
Contact: Mike Mondelli
Phone: 404-601-3420
Fax: 678-904-7684
Email:
Website: www.l2c.com
L2C,
Inc. is a leading provider of advanced consumer identification,
marketing and risk assessment solutions. L2C’s broad access
to alternative credit data and advanced analytics enable telecommunication
companies to make more precise marketing and risk related decisions. |
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LexisNexis
Risk & Information Analytics Group
429
Camden Circle
Oswego, IL 60543 USA
Contact: Bill Citro, National Account Manager
Phone :630-554-9965
Fax
:630-554-9969
Email:
Website: http://www.lexisnexis.com/riskmanagement
Backed
by more than 30 years of expertise in data management, LexisNexis
Risk & Information Analytics Group is a leading innovator in
validating and verifying identity. Our products and services help
uncover fraudulent transactions, prevent identity theft, find missing
children, track down terrorists, prosecute white collar criminals,
and make intelligent hiring decisions.
Our
products and services are specifically designed for markets such
as collections, financial services, insurance, law enforcement,
telecommunication, human resources, and the Federal government. |
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NCO
Group
507 Prudential Road
Horsham, PA 19044 USA
Contact: Scott Ross, Sr. Vice President –
Enterprise Sales
Phone: 216-789-7538
Email:
Website: http://www.ncogroup.com
NCO
Group is a leading provider of accounts receivable management and
call center solutions that improve performance and results at each
stage of the revenue cycle. Our comprehensive solutions include
first-party outsourcing and third-party collection services, telemarketing,
customer care and retention, Accelerated Payment Systems and attorney
referral. |
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NeuStar,
Inc.
46000
Center Oak Plaza
Sterling, Texas 20166
Contact: Randy Zechman, Director,
Risk Management
Phone: 571-434-5400
Email:
Website:
www.neustar.biz
NeuStar provides
the North American communications industry the directories that
manage virtually all telephone numbers and enables the dynamic routing
of calls among providers in the United States and Canada. Leveraging
that neutrality, NeuStar's Fiduciary Services provides a robust
hosted Risk Management Solution that quantifies risk and detects
fraud at acquisition and through the customer life cycle for telecommunications
and video providers. |
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Penn
Credit Corporation
916
S. 14th Street
Harrisburg, PA 17104
Contact:
Donald C. Donagher
Phone: 800-800-3328
Fax:717-238-0901
Email:
Website:
www.penncredit.com
Penn Credit
Corporation is a national collection agency headquartered in Harrisburg,
PA. Since
1987, we have used the latest technology and highest ethical standards
to earn an unsurpassed
reputation for attaining optimum results and the level of service
responsiveness provided to our
many Telecom, Utility, Government and Medical clients. |
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Receivable
Management Services (RMS)
2000
Pisgah Church Road Greensboro,
NC 27455 USA
Contact: Ernie
Manuel, National Sales
Phone: 336-545-5212
Fax: 336-545-5216
E-mail:
Website: http://www.rmsna.com/
RMS
is the leading global supplier of receivable management services
with over 160 years of experience. We are committed to improving
our customers' cash flow, increasing recoveries and reducing operational
costs. We provide a full continuum of services including collection
services, demand letters, outsourcing, invoicing solutions, electronic
bill presentment, deductions management, and bankruptcy services.
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SAS
Institute
SAS Campus Drive
Cary, North Carolina 27513
Contact: Mike Gandolfo, Principal, Global Communications
Practice
Phone: 678-431-3101
Fax: 404-814-2566
Email:
Website: http://www.sas.com
SAS
is the leader in business intelligence software and services. Customers
at 40,000 sites use SAS software to manage and gain insights from
vast amounts of data, resulting in faster, more accurate business
decisions and breakthroughs. Only SAS offers leading data integration,
intelligence storage, advanced analytics, and business intelligence
software within a single platform. Since 1976, SAS has been giving
customers The Power to Know.
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SoundBite
Communications
22 Crosby Drive
Bedford, MA 01730 USA
Contact: Lisa James, Director of Major Accounts
Phone: 503-649-1140
Email:
Website: http://www.soundbite.com
SoundBite Communications
is the leading provider of On Demand Customer Communications solutions.
Hundreds of Global 2000 companies are rapidly increasing collections,
improving customer retention, and cross-selling new service using
SoundBite's ASP Platform.
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Southwest
Credit Systems L.P.
5910 W. Plano Parkway, Suite 100
Plano, TX 75093
Contact: Dawn Wierzbicki
Phone: 402-505-3988
Fax: 402-319-0509
Email:
Website: www.sw-credit.com
Southwest Credit
is a national provider of accounts receivable management services
to small and large companies in the Education, Utility, Communications,
Property Management, and Financial Services industries. Our cross-functional
operation enables us to provide our clients with best-practice knowledge
transfer across the industries we serve, while maintaining focused
on our client’s customer service needs. |
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Trans
Union LLC
555
W. Adams
Chicago,
IL 60661
Contact: Steve
Manion , Vice President
Phone: 603-373-0179
Email:
Website: http://www.transunion.com
Trans
Union LLC is a leading consumer credit reporting agency in the U.
S. and Canada. Its Communication and Energy Group (CEG) is a specialized
group of professionals supporting the telecommunications, cable,
gas, electric, and water industries. CEG's focus is industry-specific,
covering platform solutions, target marketing, ID verification,
fraud, risk evaluations, and collection
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| UniversalSystems,
Inc.
7575 Corporate Way
Eden Prairie, Minnesota 55344
Contact: Shauna Rice, VP Business Development
Phone: 866-364-9830
Fax: 866-364-9831
Email:
Website: www.universalsystems.net
UniversalSystems
deploys a patented approach whereby Right Party Contact Specialists
identify and instantaneously distribute Right Party Contacts to
a customer's agents. This approach provides substantial and measurable
productivity gains and ensures live handling of calls. The UniversalSystems
Right Party Contact Solution may be deployed on an existing dialing
system, or, via a dialer provided by UniversalSystems. |
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Varolii
Corporation
821 2nd Avenue, Suite 1000
Seattle, WA 98104 USA
Contact: Dan
Zasloff, Sr. Market Manager
Phone: 206-902-3951
Email:
Website: www.varolii.com
Varolii
helps organizations and their customers get the highest value out
of every interaction, driving more effective lifetime relationships
and improving both ROI and customer experience. Our multi-channel
communications technology combines a deep understanding of customer
behavior with sophisticated analytics, empowering customers to make
key decisions that benefit both company and customer.
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West
Asset Management, Inc
7171 Mercy Road, Suite 525
Omaha, NE 68106 USA
Contact:Heather Howell, Sr. Account Manager
Phone: 402-546-7117
Email:
Website: www.west.com
West
Asset Management, a division of West Corporation, is a leading Top
5 national accounts receivable, portfolio purchasing, and cost containment
company. For us, it’s not just about helping our clients recover
money. It’s bigger than that. For the last 37 years, it’s
been about putting people first, behaving professionally, and performing
every minute of every day.
We provide our
clients a full spectrum of services within the communications, financial
services, government, healthcare, insurance, and business market
industries. Our collective experience, industry knowledge, and commitment
to core values propel us in our journey to become the unequivocal
national leader in collections. In every industry and service line
we offer, we strive to do the right things, the right way, every
time. |
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