Webinar Calendar

January

19

Webinar:
New Communication Channels for Managing Contact Opportunities and Driving Collections Success

Your customers are changing; are you keeping pace? With an ever increasing number of communication channels available to customers, have you considered the best contact method for your collections operations? Do you store contact preferences or consider demographics in determining the best contact channel for your treatment strategies? If you don’t yet, odds are you will. Let’s explore the options available, the impact that new channels are having and new opportunities to leverage these channels. In this session we will discuss approaches to managing today’s channels, and what to be thinking about for your channel strategies in the future.

Facilitator: Paul Gallucci, CGI

  Cost: Free for members
Time: 3:00 pm EST
Register for this Webinar
 
 

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