Digital Collections - Risk & Opportunities

Tuesday, December 12, 2017 - 3:00pm

Digital Collections - Risk & Opportunities

We see digital communications everywhere in how consumers find and receive their services.  However digital has not found a foothold in the collections realm for various technological, regulatory, and legacy reasons. In this session we will review the shift in consumer behavior and preferences, and how digital collections can bridge the gap between the past and today's consumers. We'll learn about the millennial consumer, their changing dynamic, and discuss success stories for digital collections.

Webinar recording: https://trmanet.webex.com/trmanet/lsr.php?RCID=a1d2a4f04398328d935bf628d8eac0f9